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Staff Portal

The information contained on this page of the website is for information purposes only for the Staff and Team members of Aura Retrofit.

If you see any errors, out of date information or require a new document to be added to this area, please email hello@auraretrofit.co.uk with a clear message.

Downloadable Resources

All uploaded information, whether in the new brand style or the existing format, is accurate and up to date. New and revised documents will be added regularly, so please check back often.

Training and Development Videos

Commusoft Postcode Look-up Tool

Using Nearby Events in Commusoft

Booking a Boiler Service Appointment in Commusoft

Closing a Job down

How to allocate a job on the Installer portal

How an Installer completes a job

Ordering Spare Parts

How to order from B&Q

Arranging Waste Collection

How to Book Ferries

Booking a Hotel

ConnectOne Complete Overview of Agent Interface

ConnectOne Accepting an Inbound Call

ConnectOne Making an Outbound Call

Risk Assessments
Risk Assessments

RA01 Abrasive Wheels

RA02 Assessment of PPE

RA03 Display Screen Equipment

RA04 Driving at Work

RA05 Construction Dust

RA06 Electrical

RA07 SPARE

RA08 Fire Safety

RA09 Fixed Scaffolds

RA10 Hand-Held Power Tools

RA11 Hand Tools

RA12 Hot Works

RA13 Installation of Electrical Accessories, and Cables within a Domestic Setting

RA14 Asbestos and Asbestos containing Materials

RA15 Isolation and Electricity Lock Off

Risk Assessments

RA16 SPARE

RA17 Use of Jigsaw

RA18 Working from Ladders

RA19 Lifting Floorboards

RA20 Lone Working

RA21 Manual Handling

RA22 Mobile Phones

RA23 Mobile Tower Scaffolds

RA24 Noise

RA25 Office First Aid

RA26 Office General Cleaning

RA27 SPARE

RA28 Office Portable Electrical Equipment

RA29 Plumbing Works

RA30 Portable Electric Tools – Angle Grinders

Risk Assessments

RA31 Portable Electric Tools – Power Drill

RA32 Repetitive Strain Injury

RA33 Slips Trips and Falls

RA34 Slips Trips and Falls in the Office

RA35 Installation of a Gas Boiler

RA36 Static Scaffold Towers

RA37 Storage of Materials

RA38 Use and Storage of PPE

RA39 Use of Circular Saw

RA40 Use of Knives and Blades

RA41 Use of Steps and Step Ladders

RA42 Vibration of Hand-Held Power Tools

RA43 Working at Height

RA44 Working in Occupied Premises

RA45 Working in Confined Spaces

Risk Assessments

RA46 Working on Gas Systems

RA47 Working on Roofs

RA48 Working Outside in Hot/Cold Conditions

RA49 Young Persons

RA50 Drilling of Textured Paint

RA51 Installation of Solar PV Modules

RA52 Working in a Loft

RA53 Safeguarding

RA54 Fire Evacuation Process

RA55 Pregnant Workers and New Mothers

RA56 Violence at Work (In progress)

SSRA Aura Retrofit PO9 2NL

Technical Information
Technical Bulletins

AR300 TB 0144 – Servicing a Gas Balanced Flue Water Heater

AR301 TB 005 – Gas cookers in internal kitchens

AR302 TB 008 – Existing concealed room-sealed fanned-draught boiler chimney/flue systems in domestic premises

AR303 TB 055 – Duties of Landlords

AR304 TB 058 – Painted appliance cases

AR305 TB 102 – Location of protective equipotential bonding on gas installation pipework in domestic premises

AR306 TB 112 – Obtaining meter index readings for gas rating on electronic and SMART gas meters

AR307 TB 117 – The dangers of cables buried in walls and partitions

Technical Bulletins

AR308 TB 118 – Safe electrical isolation of gas appliances

AR309 TB 139 – Room Sealed, Fanned-Draught Vertical Condensing Flexible, Flues Concealed Within Voids

AR310 TB 146 – LPG Hoses and Tubing for Use with Vapour Offtake Cylinders

AR311 TB 147 – Clarification between ‘Manufactured’, Chimney/Flue Joints

AR312 TB 152 – Securing and Sealing horizontal chimney terminations

AR313 TB 155 – Condensate discharge pipe installation

AR314 TB 161 – Testing Inlet / Operating Pressure on Domestic Gas Cooking Appliances

AR315 TB 0198 – Bosch CS2000AWF Frost Protection

Information Sheets

Gas Appliance Safety Checks

Gas Connections Testing and Commissioning

IGEM Gas Industry Unsafe Situations Procedure

Installing a Gas Condensing Boiler

Installing a Gas Fire

Installing Central Heating Radiators

Servicing a Gas Balanced Flue Water Heater

Servicing a Gas Condensing Boiler

Servicing a Gas Fan Flue Water Heater

Servicing a Gas Open Flue Water Heater

Wiring Guides

Wiring Guide – Condense Pump with Alarm

Wiring Guide – Drayton

Wiring Guide – Google Nest Thermostat

Wiring Guide – Honeywell

Wiring Guide – Pump Overrun

Wiring Guide – Worcester Gas

Wiring Guide – Worcester Oil

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