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Aura Retrofit strengthens customer trust with Cyber Essentials Plus certification

Aura Retrofit is proud to be Cyber Essentials Plus Certified

At Aura Retrofit, trust is at the heart of everything we do.

When a customer invites us into their home, they are trusting us to deliver important energy efficiency improvements professionally, responsibly and to the highest standards. But that trust extends beyond the work we carry out. It also includes how we protect the information our customers, partners and employees share with us.

That is why we are pleased to announce that Aura Retrofit has progressed from Cyber Essentials certification to Cyber Essentials Plus certification.

This latest achievement further strengthens our commitment to maintaining high standards across every part of our business and adds another important accreditation to our growing list of industry-recognised credentials.

From Cyber Essentials to Cyber Essentials Plus

Aura Retrofit previously achieved Cyber Essentials certification, demonstrating our commitment to protecting our organisation against common cyber threats.

Cyber Essentials is a Government-backed scheme designed to help organisations protect themselves against a range of common cyber attacks. It focuses on five important areas of technical security, including firewalls, secure configuration, access control, malware protection and software updates.

Our progression to Cyber Essentials Plus takes this commitment a step further.

While Cyber Essentials assesses whether the required security controls are in place, Cyber Essentials Plus adds independent technical testing to verify that those controls are actually working effectively in practice.

For Aura Retrofit, that additional level of independent verification is important.

It means our approach to cyber security has not simply been assessed on paper. Our systems and security controls have undergone a more rigorous technical assessment by an appropriately qualified assessor.

Why does Cyber Essentials Plus matter to our customers?

Cyber security might not be the first thing people think about when choosing a retrofit company, but it is an increasingly important part of doing business responsibly.

As a retrofit installer, Aura Retrofit manages information relating to customers, properties, projects, employees, suppliers and business operations. Protecting that information is an important responsibility.

Cyber Essentials Plus gives our customers, partners and other stakeholders additional confidence that we take that responsibility seriously.

The benefits include:

Greater confidence in how we protect information

Cyber Essentials Plus provides independent assurance that the organisation has implemented the required technical security controls and that they have been tested in practice.

For our customers, this provides another reason to have confidence in Aura Retrofit.

Independent technical verification

One of the key differences between Cyber Essentials and Cyber Essentials Plus is the additional technical testing involved.

Rather than relying solely on an assessment of our security arrangements, Cyber Essentials Plus involves technical verification of the systems and controls within scope.

That independent scrutiny provides a higher level of assurance and helps organisations identify and address potential weaknesses.

Protecting our customers and our business

Cyber attacks can affect organisations of every size and across every sector.

Strong cyber security helps reduce the risk of common attacks and supports the continued protection of important business and customer information.

For Aura Retrofit, investing in cyber security is therefore not simply about protecting our own business. It is about helping to protect the people and organisations we work with too.

Supporting responsible business practices

Customers and business partners increasingly want to know that the companies they work with take information security seriously.

The National Cyber Security Centre reports that customer confidence is one of the leading reasons organisations pursue Cyber Essentials, with organisations also reporting benefits including increased competitiveness and the ability to bid for new work.

For a company working across the retrofit, energy efficiency and housing sectors, demonstrating strong standards in areas such as cyber security is an important part of being a responsible and trustworthy business.

Another accreditation that demonstrates our commitment to quality

Cyber Essentials Plus is not an isolated achievement.

It forms part of a much wider commitment at Aura Retrofit to maintaining high standards across our business.

We have worked hard to establish a robust framework of qualifications, accreditations, certifications and industry recognition that gives our customers confidence in the company they have chosen to work with.

From our technical expertise and retrofit credentials to our quality, environmental, health and safety and information security standards, we believe that doing things properly matters.

Cyber Essentials Plus is another important part of that picture.

It demonstrates that we are continually reviewing and improving our systems rather than standing still.

Trust is built into everything we do

Choosing a company to carry out work on your home is an important decision.

Customers want to know that the company they choose is experienced, competent, reliable and committed to delivering work to a high standard.

They also want reassurance that the company takes its wider responsibilities seriously.

Our progression to Cyber Essentials Plus provides another layer of reassurance.

It demonstrates that information security is an important part of the way Aura Retrofit operates and that we are prepared to subject our systems to independent technical scrutiny to demonstrate that commitment.

For us, this is not about collecting another certificate for the wall.

It is about continually improving the standards we work to and giving our customers, partners and employees greater confidence in Aura Retrofit.

Continuing to raise the standard

Since Aura Retrofit first achieved Cyber Essentials certification, we have continued to strengthen our approach to information security.

Achieving Cyber Essentials Plus represents the next step in that journey.

As an established retrofit company, we understand the importance of continually improving the homes we work on. The same principle applies to our business: we believe there is always an opportunity to improve, strengthen and raise standards.

Cyber Essentials Plus is another demonstration of that commitment.

Combined with our wider range of awards, certifications and accreditations, it helps reinforce what we believe Aura Retrofit stands for:

professionalism, quality, responsibility and trust.

To find out more about Aura Retrofit and the awards and accreditations we have achieved, visit our Awards & Accreditations page.

View Aura Retrofit’s Awards & Accreditations

Aura Retrofit – trusted to make homes warmer, more energy-efficient and more sustainable.