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Supporting the Warm Homes Plan in North East Hertfordshire

North East Hertfordshire MP, Chris Hinchliff, sees the Warm Homes Plan delivered with care, clarity and confidence

The UK Government’s Warm Homes Plan is helping households across the country tackle rising energy costs, improve the quality of their homes and reduce carbon emissions. By supporting energy-efficient improvements and cleaner heating solutions, the program is helping create homes that are warmer, healthier and more affordable to run.


In North East Hertfordshire, this commitment is being championed by Chris Hinchliff MP, who understands the importance of ensuring local households can benefit from more efficient heating, improved energy performance and measures that can help ease the pressure of household bills.

Working alongside Aura Retrofit, Chris Hinchliff visited local residents to see how government-backed funding through the Warm Homes: Local Grant is being translated into practical improvements in people’s homes and everyday lives.


Turning Government Investment into Local Benefits

Chris Hinchliff, MP for North East Hertfordshire, learns how Aura Retrofit are delivering the Warm Homes Plan.

During the visit, Aura Retrofit and Chris Hinchliff MP discussed the wider aims of the Government’s investment in improving the nation’s housing stock.

The focus was on how well-planned retrofit measures can help households use less energy, enjoy greater comfort and benefit from more secure and sustainable heating.

Its objectives include:

  • Helping households reduce their energy bills
  • Improving the warmth and comfort of homes
  • Supporting households experiencing fuel poverty
  • Reducing carbon emissions
  • Encouraging the move towards cleaner, renewable heating technologies

For Aura Retrofit, delivering these objectives means looking beyond individual measures and considering the property as a whole.

The visit provided an opportunity to see the impact of the Warm Homes: Local Grant at a local level, demonstrating how government support, professional retrofit expertise and a strong focus on residents can work together to deliver tangible results.

The visit also highlighted the importance of making energy efficiency improvements accessible to households, helping communities move towards warmer, more efficient homes while supporting the UK’s wider journey towards a lower-carbon future.


Warm Homes: Local Grant Resident Stories

A Greener, More Affordable Home for Debbie

For Debbie, a resident of North East Hertfordshire, finding ways to reduce her household energy costs while making her home greener was becoming increasingly important.

With no gas supply in her road, Debbie’s home relied entirely on electricity for heating, with monthly energy costs reaching as much as £250. With her partner recently out of work and recovering from a heart attack, reducing household bills was an important priority.

Working with the National Energy Foundation’s Better Housing, Better Health scheme (NEF), Aura Retrofit carried out a whole-house energy assessment to identify where improvements could make the greatest difference. The assessment highlighted the potential benefits of solar energy, leading to the installation of 10 solar PV panels battery storage system. The project also included seven new Dimplex storage heaters, providing an upgraded heating solution for the property.

Following the improvements, Debbie moved to an Octopus Energy tariff designed for homes with solar and battery storage. Her monthly energy costs fell from as much as £250 to around £140, before dropping further to approximately £60 per month during the recent hot weather.

Debbie has joined the Smart Export Guarantee (SEG), meaning she now receives payments for surplus solar electricity exported back to the National Grid.

The installation took around three days, and Debbie praised Aura Retrofit for managing the entire process and keeping her informed throughout.

“Aura Retrofit took care of everything for me. They kept me updated with milestones along the way, and I have already recommended them to neighbours.”

For Debbie, the project has delivered a greener, more efficient home while making a significant difference to her monthly energy costs.

A Warm Home Transformation for David and Jan

For David and Jan, residents of Baldock in North East Hertfordshire, an email from North Herts Council opened the door to a significant transformation of their home.

Living in a 1930s semi-detached property, the couple had been relying on an inefficient 20-year-old gas central heating system that was only heating their lounge. After learning about the Government’s Warm Homes: Local Grant scheme, they welcomed the opportunity to have their home assessed by Aura Retrofit, a trusted delivery partner operating in the area.

A whole-house energy assessment identified a comprehensive package of improvements that could be fully funded through the scheme. The work included loft insulation and a ventilation strategy, an air source heat pump, new radiators throughout the property, solar PV panels, a solar inverter and a solar battery storage system.

David was impressed by how quickly the main installation was completed, taking just three days, with a couple of follow-up visits to resolve configuration settings. The couple have since joined the Smart Export Guarantee and report that they have saved more than 4,000 kWh of energy over the past five months.

The improvements have made their home warmer, more energy efficient and significantly better equipped for the future, while helping to reduce their monthly fuel bills and, in their view, increase the property’s resale value.

Jan says she would encourage everyone to investigate whether they could benefit from available funding: “You don’t know if you don’t ask.”

The couple have also shared their experience with friends, family and neighbours, hoping others will discover the support available to improve their own homes.

North East Hertfordshire welcomes the Warm Homes Plan delivered by Aura Retrofit
North East Hertfordshire welcomes the Warm Homes Plan delivered by Aura Retrofit

Political Support and Wider Impact for North East Hertfordshire

Chris Hinchliff, MP for North East Hertfordshire, meets with Aura Retrofit Head of Partnerships, Kevin Downes

Following the visit, Chris Hinchliff MP praised Aura Retrofit on the quality of work being delivered, not only across North East Hertfordshire but throughout South and Central England.

He highlighted that the Warm Homes Plan has been designed to address some of the country’s biggest housing challenges, including rising energy bills, poor-quality housing and dependence on fossil fuels, while helping more families benefit from modern, low-carbon technologies.

The visit demonstrated how experienced delivery partners such as Aura Retrofit are successfully translating government investment into practical improvements that residents can see and feel in their everyday lives.


Making the Warm Homes Plan Work for Residents in North East Hertfordshire

The experiences of these residents highlight the difference that can be made when the right funding, knowledge and retrofit solutions are brought together effectively.

The Warm Homes Plan sets out the ambition and provides the investment needed to improve homes across the UK. However, its true impact is realised at a local level within individual properties and the communities they form part of.

This is where Aura Retrofit plays an important role, bringing together technical expertise, effective project management and ongoing support for residents to transform available funding into meaningful improvements to their homes.

For those living in these properties, the outcome can be straightforward yet hugely significant: a warmer, healthier and more cost-effective home, with improvements that can provide lasting benefits for years to come.

As retrofit programmes progress throughout the Hamble Valley and surrounding areas, these projects demonstrate the potential of the Warm Homes Plan when national investment and objectives are delivered through well-designed, professionally managed improvements that make a genuine difference to households.

Creating a more energy-efficient housing stock will take time, but for the residents who have already benefited from these improvements, the positive impact is not theoretical, it is something they are experiencing in their homes every day.


Delivering Impact

Aura Retrofit is your award-winning, multi-framework, decarbonisation partner, delivering high-quality whole-house retrofit programmes nationwide.

The work delivered by Aura Retrofit through the Government’s Warm Homes Plan, demonstrates how professional guidance, expert installation and genuine customer care can transform homes while supporting national ambitions to reduce carbon emissions and tackle fuel poverty.

Homeowners who have previously benefited from government energy-efficiency schemes can continue improving their homes through a whole-house retrofit. By combining renewable technologies with expert advice and seamless project management, Aura Retrofit is helping residents enjoy warmer homes, lower energy bills and greater confidence in the future.

As the Government continues its ambitious programme to improve homes across the country, Aura Retrofit remains committed to delivering the Warm Homes Plan with care, confidence and a focus on putting people first.

Don’t delay and register your interest today for government-funded home energy upgrades